"The Commission considers that the record of this proceeding is insufficient to determine whether TSPs should be required to provide Video Relay. In particular, the record did not establish critical information such as the costs of providing this service, the size of the individual ASL or LSQ Video Relay user markets, or projected use. The record does indicate that the costs of providing a Video Relay service would be high, considering the need for high bandwidth and highly-skilled language interpretation in two sign languages." -- http://www.crtc.gc.ca/eng/archive/2009/2009-430.htm (Paragraph 24)
